Best in class customer experience with the help of AI Driven Operational excellence & intelligent process automation. How can one move from reactive customer services to proactive? Customer service for Sales, voice and non-voice processes. Evolution of chatbots, voice bots and end to end process automation.
Mindtree on Monday announced that it has achieved the Application Development Partner Specialization in the Google Cloud Partner Advantage Program Technology services company Mindtree on Monday announced that it has achieved the Application Development Partner Specialization in the Google Cloud Partner Advantage Program. “This specialization highlights Mindtree’s expertise and success in building customer solutions in […]
Featured Article Author: Sidhartha Shishoo, COO, SG Analytics The Chief Operating Officer (COO) is responsible for orchestrating and optimizing the fundamental operations of the organization, bearing the sole mantle of ensuring operational excellence. This encompasses the seamless integration of operational technology, technical systems, management protocols, and organizational ethos with the overarching mission and strategy of […]
Since its inception, AI has experienced at least two major hype cycles with resulting winters of disillusionment. Although after the first “winter”, many financial firms deployed a number of successful applications, by the 1990s, AI went into its second winter of disillusionment as realization set in that these systems were harder and more costly to build and maintain […]
Featured Article: Author: Vijay Karna, Digital Transformation Executive, Cyient Artificial Intelligence (AI) is revolutionizing various industries by enabling faster decision-making, increasing efficiency, and improving productivity. Additionally, AI can also play a critical role in driving sustainability efforts across industries. From reducing carbon footprint to conserving natural resources, AI has the potential to enable more sustainable […]
