Insights & Intelligence with AI
Reset Customer Experience with AI: The Art of Possible
Enterprises of all stripes have started to invest heavily in AI to help them understand their customers more deeply and to gain the advantages of superior customer experience (CX). Yet as leaders strive to form a more complete picture of customer preferences and behaviours, they continue to rely on ageing survey-based measurement systems that for decades have formed the backbone of CX efforts.
Reimagine Human & Enterprise Decision Making in the AI era
In the age of VUCA world & Industry 4.0 revolution, AI continues to dominate the business landscape. Whilst the naysayers have advocated the doomsday for humanity by predicting the advent of singularity, AI for good & all have several applications to usher a new change in how we make decisions at enterprise and personal fronts.
Trending 3AI Articles
-
Can modern AI systems solve any problem on their own?
Featured Article: Author: Puneet B C, Data Scientist – Computer Vision, AIRBUS First, let’s briefly understand what AI is. Artificial Intelligence is basically an algorithm or a rule that is used to make decisions automatically. Making a decision is to generate a desired output for the given input. In order to achieve this, the algorithm […]
-
A peek into how AI will dominate functioning of Next Gen GBS
Author: Saswata Kar, Head – Analytics & Data Sciences, Philips GBS | LinkedIn – https://www.linkedin.com/in/saswata-kar-95b9074/ Global Business Services or GBS is the collective name given to centralized hubs where big corporations have moved processes that can benefit from centralization, standardization, and automation. The location for these centers is largely governed by cost considerations and talent […]
-
How Enterprises can leverage the power of Open LLMs and enhance Business Value
Featured Article: Author: Raghavendra Prasad, JPMorgan With the advent of ChatGPT and several Open LLMs in the last few months, most of the business leaders have been pondering on how their enterprises can leverage these technologies to not only enhance customer experience across their products and services but as well as drive efficiencies & innovation […]
-
The Dynamic Duo of AI and Data: Unlocking Intelligent Solutions and Powering Future Capabilities
Featured Article: Author: Manoj Suryadevara, Walmart Global Tech Introduction Artificial Intelligence (AI) and data convergence have emerged as a mighty force driving innovation and reshaping industries worldwide in this digital age. AI enables machines to simulate human-like intelligence while data fuel AI algorithms. This symbiotic relationship between AI and data is at the heart of […]