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• AI readiness – CEO’s most strategic agenda

  

  For the larger mass of professionals, the words “artificial intelligence,” or AI, often conjure up images of robots, the sorts of robots that might someday take their jobs. But at the enterprise level, AI means something different. It has enormous power and potential: it can disrupt, innovate, enhance, and in many cases totally transform a business. […]

• Accentuating customer experience: Digital Chat Agents & Chatbots

  

  As e-commerce (and retail in general) becomes increasingly global and competitive, business leaders understand that AI can be a valuable tool in reconnecting with consumers. AI has the power to analyze huge amounts of data from numerous sources, including human behaviors and emotions. This can then be used to create more meaningful customer experiences. Take, […]

• Retail Revolution enabled by AI

  

  Predictive analytics has been used in retail for decades, but it’s within the last few years that advances in technology — namely artificial intelligence — have supercharged the speed, scale and cost at which it is used. This AI-powered retail personalization revolution helps retailers transition into a world where consumers are always connected, more mobile, more social, and have more choices about […]

• Changing face of Algorithms

  

  In the age of Big Data, algorithms give companies a competitive advantage. Today’s most important technology companies all have algorithmic intelligence built into the core of their product: Google Search, Facebook News Feed, Amazon’s and Netflix’s recommendation engines. “Data is inherently dumb,” Peter Sondergaard, senior vice president at Gartner and global head of Research, said […]