Press Gallery
Trending 3AI Articles
-
Improving Customer Experience – AI/ML Driven Issue Resolution
Author: Ashish Vashishta, VP – Technology, eClerx Customers across industries typically face issues with their purchased products/services. A troubleshooting system which can use latest AIML technologies to resolve these issues faster and more effectively can lead to a much better customer experience. As an example, a customer may have purchased a bundled product offering – […]
-
AI – Insights for Telco industry
Featured Article: Author: Sandeep Sudarshan, CTO – Telecom, Capgemini UK The Communications sector has seen disruptive changes in the last decade from being a basic telephony and SMS provider to a quad play operator under intense competition from media and hyperscalers and OTT innovators. As the market is gearing itself for 5G high speed low […]
-
Top four focus areas to help you shape a data-driven enterprise
Author: Praveen Reddy, Vice President (Digital – data, analytics, and cloud) | Genpact As we navigate the world of data, some significant trends are manifesting with respect to data ownership and utilization. There are multiple triggers for these trends – ever-rising complexity of data, lack of proper intelligence concerning data assets, need for accelerated digital transformation, […]
-
PoS Terminals Open Consumers to Fraud
Point-of-sale terminal vendors Verifone and Ingenico have issued mitigations after researchers found the devices use default passwords. Point-of-sale terminal vendors Verifone and Ingenico have issued mitigations after researchers found the devices use default passwords. Researchers are detailing widespread security issues in point-of-sale (PoS) terminals – specifically, three terminal device families manufactured by vendors Verifone and […]