3AI Trending Articles
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Featured Article Author: Sudha Bhat In today’s competitive landscape, the demand for outstanding customer experience (CX) has surged, particularly with the advent of Generative AI (GenAI). This new era transcends traditional personalized interactions, paving the way for hyper-customized, real-time experiences that are fundamentally driven by AI technology. Recent studies suggest that 80% of businesses that […]
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The way countries handle foreign policy will change irreversibly in the future due to digital transformation. . There is hardly any aspect of life that hasn’t been affected by the Covid-19 pandemic. New technologies, inventions and well-organised tools are being developed every day. Digital transformation has occurred all around us. It impacted every business, reducing […]
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Featured Article: Author: Nitin Srivastava, Director – Data & Analytics, Advance Auto Parts India To ride this tide of disruption, it is crucial to understand the pulse of customer behavior and demand and integrate it into a digital first approach. One of the key changes brought about by the COVID pandemic was the acceleration of […]
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Featured Article: Author: Vinodh Ramachandran, Neiman Marcus Group Through my experience working for large retail GCCs I. have observed that most retailers, in addition to having a central data & analytics team (typically within tech rolling up to the CIO), also have analytics teams within the businesses running independently and managing all their data, reporting […]