3AI Trending Articles
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For a while now, India has been driving back-office functions for some of the large enterprises across the world. However, over the past few years, it has taken giant strides towards becoming the innovation hub of the world, by adding strategic value to multi-billion-dollar businesses from around the world, through Global Capability Centres (GCCs) based […]
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DPIIT said that preference would be given to startups offering solutions in sectors including social impact, waste management, water management, financial inclusion, education, agriculture, food processing, biotechnology, healthcare, energy, mobility, defence, space, railways, oil and gas, textiles, etc. The government has approved the Rs 945-crore Startup India Seed Fund Scheme (SISFS) for the period […]
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Saudi Arabia, under its Vision 2030 reform plans, has encouraged foreign investment particularly in the technology sector and courted Silicon Valley players. Saudi Aramco Development Co, a subsidiary of Aramco, has teamed up with Google Cloud to offer cloud services to customers in Saudi Arabia, Aramco said on Monday. Saudi Arabia, under its Vision 2030 […]
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Author: Sudha Bhat, AVP – Customer Analytics, Genpact Modern customers are conscious buyers and do not settle for less. The pandemic has further emphasized the need to provide an exceptional customer experience. Customer support is one of the critical touchpoints to drive experience. It is even more relevant in today’s super competitive digital era, where […]