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• A peek into how AI will dominate functioning of Next Gen GBS

  

  Author: Saswata Kar, Head – Analytics & Data Sciences, Philips GBS | LinkedIn – https://www.linkedin.com/in/saswata-kar-95b9074/ Global Business Services or GBS is the collective name given to centralized hubs where big corporations have moved processes that can benefit from centralization, standardization, and automation. The location for these centers is largely governed by cost considerations and talent […]

• New Customer Expectations Driving Digital Innovation

  

  Featured Article: Author: Nitin Srivastava, Director – Data & Analytics, Advance Auto Parts India To ride this tide of disruption, it is crucial to understand the pulse of customer behavior and demand and integrate it into a digital first approach. One of the key changes brought about by the COVID pandemic was the acceleration of […]

• Unlocking HR Potential: The Transformative Benefits of Generative AI in Human Resources

  

  Featured Article: Author: Vipin Verma, Orange Business Services Introduction to Generative AI in Human Resources Human Resources (HR) is a critical function in any organization, responsible for managing and developing the most valuable asset: the workforce. With the advancements in technology, particularly in the field of Artificial Intelligence (AI), HR has the opportunity to unlock […]

• Upskilling into AI

  

  Featured Article: Author: Puneeth B C, Computer Vision Specialist, Airbus India AI has penetrated our lives in a way that sometimes we don’t even realize. Devices and applications we use, are becoming smarter every day. An AI system knows more than what we know of ourselves. It is faster and more accurate than us in […]