India's largest platform and marketplace for GCCs & AI

Sign in

India's largest platform and marketplace for GCCs & AI
Become a Thought Leader
Become a 3AI Member

Sign in

3AI Digital Library

< Go Back

AI/ML Ecosystem in Financial Services

3AI June 19, 2022

Gokulraj Perumal 
Associate Principal
 eClerx

Technology-led customer expectations, fintech disruptors, challenging & changing regulatory frameworks and the blurring lines between industries….bank, insurance, IT, retail and telco businesses keep life interesting for the Financial Services sector. Financial institutions are finding new ways to incorporate tech into their services to be competitive and AI/ML are an integral part of this agenda.

In this session, Gokul shared interesting insights on the adoption of AI/ML in Financial Services and the spectrum of aspects AI/ML journey needs to address in this industry. He gave a walkthrough of the areas where the AI/ML are being applied – Fraud detection (transaction monitoring and anti-money laundering), Trading, Credit risk management, Personalised banking, Intelligent document processing, Process automation, Predictive analytics and control functions.

Gokul also touched upon Privacy Enhancing Computation & Explainable AI aspects which are of higher importance for the financial institutions as compliance and regulatory aspects.

    3AI Trending Articles

  • Data and Analytics enabled Customer Experience in Supply Chain

    Featured Article: Author: Divya Kalra, Analytics Practice Lead, Philips Background and Context Efficient Supply chains mean provide right product at the right time and right place. The focus of supply chains has always been operational excellence. However, the recent pandemic, chip shortages has forced the supply chains to focus on customer experience as well. The […]

  • Understanding Language Model Evaluation Metrics: A Comprehensive Overview

    Featured Article: Author: Mradul Jain, AB InBev Large language models, such as GPT, Llama, Bard, etc. have gained immense popularity for their ability to generate coherent and contextually relevant text. Evaluating the performance of these models is crucial to ensure their reliability and utility. To accomplish this, a range of metrics have been developed. In […]

  • Infosys shifting from IT services to hyper automation and analytics

    Infosys is preparing for the AI revolution, a shift from IT services to hyper automation and analytics IT major Infosys has been making progress in exponential technologies such as Artificial Intelligence (AI), a significant shift from the usual IT services. This has been further accelerated by the lockdown and subsequent need to adopt AI and cloud based […]

  • Future of Work 2.0: Reimagining Work in the Age of Contextual Generative AI

    Featured Article Author: Mahadevann Iyerr, MAAVRUS The way we work is changing a lot, and it’s more than just using new technology. As technology improves quickly and more data is created, businesses need to rethink how they do things to stay successful. This change is happening because of AI, the huge amount of data we […]