India's largest platform and marketplace for GCCs, AI & Analytics leaders & professionals

Sign in

⁠India’s largest platform & marketplace for AI & GCC leaders & professionals
Become a Thought Leader
Become a 3AI Member

Sign in

3AI Digital Library

< Go Back

AI/ML Ecosystem in Financial Services

3AI June 19, 2022

Gokulraj Perumal 
Associate Principal
 eClerx

Technology-led customer expectations, fintech disruptors, challenging & changing regulatory frameworks and the blurring lines between industries….bank, insurance, IT, retail and telco businesses keep life interesting for the Financial Services sector. Financial institutions are finding new ways to incorporate tech into their services to be competitive and AI/ML are an integral part of this agenda.

In this session, Gokul shared interesting insights on the adoption of AI/ML in Financial Services and the spectrum of aspects AI/ML journey needs to address in this industry. He gave a walkthrough of the areas where the AI/ML are being applied – Fraud detection (transaction monitoring and anti-money laundering), Trading, Credit risk management, Personalised banking, Intelligent document processing, Process automation, Predictive analytics and control functions.

Gokul also touched upon Privacy Enhancing Computation & Explainable AI aspects which are of higher importance for the financial institutions as compliance and regulatory aspects.

    3AI Trending Articles

  • Impact of AI on Data Anonymization

    Featured Article: Author: Mohan Khilariwal, DGM, Data Engineering, Analytics and Data Science, HCL Technologies Data anonymization has become much more critical as we are into the era where data sharing is becoming a necessity in order to serve the customer, new business opportunities, Governments want to take help from the industry to serve its people […]

  • Transforming Customer Experience in Contact Centers using AI

    Author: Sudha Bhat, AVP – Customer Analytics, Genpact Modern customers are conscious buyers and do not settle for less. The pandemic has further emphasized the need to provide an exceptional customer experience. Customer support is one of the critical touchpoints to drive experience. It is even more relevant in today’s super competitive digital era, where […]

  • The Evolution of Generative AI and Human Creativity: Ethical Concerns and Future Perspectives

    Featured Article Author: Bhabani Chatterjee, Capgemini Invent Generative AI revolutionized notions of creativity — in manufacturing, product design, content creation, and problem-solving across various domains. These advancements not only push human invention further but also open up a new world for enterprises and individuals. Of course, ethical implications abound, but the excitement is undeniable. The […]

  • Data Science/Machine Learning and Software Quality

    Featured Article: Author: Biju Kalleppilli, Director-Performance Engineering, SAP Labs India Endless possibilities of data science applications in Software quality are probably an underrated one. At various stages of product testing life cycle, huge amount of data is generated and remain unexplored., primarily because the top management often become happy by looking at the quality metrics […]