India's largest platform and marketplace for GCCs & AI

Sign in

India's largest platform and marketplace for GCCs & AI
Become a Thought Leader
Become a 3AI Member

Sign in

3AI Digital Library

< Go Back

All Pervasive Analytics and AI – The Disparate Facets

3AI January 30, 2022

Swati Jain
Vice President
EXL

Being the buzzwords of the decade, Analytics and Artificial Intelligence (AI) have now become a must-have to enhance experiences, improve productivity and enable greater autonomy. Analytics has occupied the CenterStage impacting each organizational function and can be a key differentiator for increasing campaign ROI, enriching customer journeys, managing risk or making operations efficient.

To leverage the power of Analytics and AI, it is imperative for professionals to holistically understand the different facets of analytics and identify the right use cases for the organization. Login to this session to hear from Swati on how companies leverage the analytics value chain (descriptive, diagnostic, predictive, prescriptive and cognitive) to improve organizational KPIs and drive business outcomes. Know more about how companies are leveraging analytics across marketing, risk and operations functions with key use cases of Analytics & Ai across industries and the key metrics to success of an analytics engagement.

    3AI Trending Articles

  • Google investigates ethical AI team member over sensitive data handling

    Google’s diversity efforts have been questioned by employees and adds to years of angst, including several resignations and firings in the AI department. Alphabet Inc’s Google is investigating a member of its ethical AI team and has locked the corporate account linked to that person after finding that thousands of files were retrieved from its […]

  • AI Operations: Think Software Development, not Data Science

    Featured Article: Author: Kuntal Hansaria, Associate Partner – AI, Analytics & Digital, IBM AI Governance includes aspects of Explainability (explaining how a model is working) & AI/ML Operations (scaling model development, management & deployment). While Explainability gets lot of attention, aspects of AI/ML Operations are often ignored. However, without AI Operations, an organization can never […]

  • Improving Customer Experience – AI/ML Driven Issue Resolution

    Author: Ashish Vashishta, VP – Technology, eClerx Customers across industries typically face issues with their purchased products/services. A troubleshooting system which can use latest AIML technologies to resolve these issues faster and more effectively can lead to a much better customer experience. As an example, a customer may have purchased a bundled product offering – […]

  • Major Cybersecurity Incidents of 2020

    From ransomware schemes to supply chain attacks, this year melded classic hacks with extraordinary circumstances. WHAT A WAY to kick off a new decade. 2020 showcased all of the digital risks and cybersecurity woes you’ve come to expect in the modern era, but this year was unique in the ways Covid-19 radically and tragically transformed life around the […]