India's largest platform and marketplace for AI & Analytics leaders & professionals

Sign in

India's largest platform and marketplace for AI & Analytics leaders & professionals
Become a Thought Leader
Become a 3AI Member

Sign in

3AI Digital Library

< Go Back

Predictive Application Support

3AI September 6, 2020

Leading manufacturing giant

Problem Statement

  • A manufacturing giant decided to build and host multiple applications in their environment
  • Some of these Apps are in test or production mode, predict feature will be deployed to help with (1) finding out App downtime (2) Event correlation and App behavior and (3) App improvement statistics



Analytics Led Approach

  • Provided segment alerts based on the business impact perspective, to identify most critical ones
  • Developed outage prediction models based on historical data collected in the system
  • Reporting hub generating periodic and specific reports as requested giving insights

Business Impact

  • One single hub giving all business insights helping in better performance and management
    • Faster resolution and decision support for the participating teams
  • Proactive knowledge of outage enabled better planning which in turn reduced business impact due to those outages


Critical Success Factors

  • Intelligent alert system based on business impact and assigning priority levels to the critical alerts
  • Outage tracking and failure prediction mechanism based on IT support center’s ticket data
  • Periodic on demand reports generated by the mechanism

    3AI Trending Articles

  • Combining the power of Generative & Predictive AI

    Featured Article: Author: Shuvajit Basu GenAI has taken the world by storm. I certainly don’t have to outline the numerous possibilities it brings to bear. Both GenAI and Predictive AI have their share of strengths andbopportunities. However, if we can combine the power of these Generative models with Predictive AI/ML models, we might be able […]

  • View: The way countries handle Foreign Policy will change due to Digital Transformation

    The way countries handle foreign policy will change irreversibly in the future due to digital transformation. . There is hardly any aspect of life that hasn’t been affected by the Covid-19 pandemic. New technologies, inventions and well-organised tools are being developed every day. Digital transformation has occurred all around us. It impacted every business, reducing […]

  • Transforming Healthcare with Natural Language Processing (NLP)

    Featured Article Author: Saurav Kumar, UnitedHealth Group Introduction Natural Language Processing (NLP) is a branch of artificial intelligence that focuses on the interaction between computers and humans through natural language. By enabling machines to understand, interpret, and respond to human language, NLP is revolutionizing various industries, including healthcare. In this blog, we will explore how […]

  • Algorithms to take Digital Businesses to Next Level

    Digital transformation is vital for business growth, but working out what to do and how to do it remains difficult for IT and business leaders.  At its heart, the digital revolution is about consumer behavior and business opportunity, not technology. The major changes in how consumers use technology, and to where technology is applied, represent […]