3AI Trending Articles
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Author: Souvik Das, AVP – Platforms & Offerings, Genpact Digital and Pramit Dasgupta,VP – Platforms & Offerings, Genpact Digital The recent pandemic has changed customer expectations and interactions in many ways. Forever. As organizations evolve through the new normal and gear up to satisfy their customers, there is a need to rethink and redesign how […]
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Featured Article: Author: Amita Mirajkar, EXL As technology permeates every aspect of our lives, the education sector stands on the verge of a transformative change, courtesy Generative AI. Last few months, we have seen a surge of concern across institutions of higher learning as Generative AI programs, such as ChatGPT, gain popularity. According to MarketResearch, Generative […]
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Featured Article Author: Vidhya Veeraraghavan, Standard Chartered In the Claims-2030 series of articles, Mckinsey emphasizes that by 2030, every touchpoint in the claims journey, starting even before an incident occurs, will be supported by a mix of technology and human touch that seamlessly interacts to expedite the process and deliver a better experience across the […]
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While IoT sensors help track the movement and quality of products, blockchain’s distributed ledger gives multiple entities joint control over shared information . Covid concentrated attention on supply chains like never before as the pandemic caused massive disruptions. Companies started looking deeper into the roots of their supplies, going further back than their immediate vendors. […]