India's largest platform and marketplace for AI & Analytics leaders & professionals

Sign in

India's largest platform and marketplace for AI & Analytics leaders & professionals

3AI Digital Library

Uncovering the facets of AI in Transaction Banking

November 21, 2021

Shireen Ali
VP – Analytics
Citi

Recent changes in the industry are accelerating the need for adoption for AI and reinventing Banking services. Banking has seen vast applications of AI across the entire spectrum of consumer banking. While consumer banking has been in the public eye w.r.t advanced analytics and AI, transaction banking has seen a relatively slow start. Despite transaction banking being a strategic contributor to overall global banking revenue pools, application and usage of AI in transaction banking is in relatively early stages as compared to consumer banking or other high-end consumer industries. Multiple changes are leading to an evolution of the transaction banking landscape today – regulatory changes, evolving customer needs, decreasing profit margins, digitization of payments, competition from non-traditional players, increased high tech financial crimes and rapid technological changes. Managing these challenges requires deeper insights on customer relationships and experience.

Login to this session to hear more from Shireen as she uncovers how AI is set to become a key differentiator for global transaction banking playing a key role in reinventing the next frontier of treasury services and provides a 360-degree view on the opportunities to leverage AI in the changing ecosystem to defend and extend client relationships.

    3AI Trending Articles

  • Navigating Data Security Risks in Generative AI: Emerging Challenges and Innovative Solutions

    Featured Article Author: Raghavaiah Avula, Palo Alto Networks IntroductionAs we stand at the cusp of a generative AI revolution, the promise of unprecedented innovation is accompanied by significant data security challenges. This article explores the cutting-edge risks emerging in the generative AI landscape and presents novel solutions that organizations must consider to safeguard their AI […]

  • New 2D tag with AI authentication to spot counterfeit products Faster & Accurately

    The authentication process takes under 3.5 minutes to complete, and involves scanning the tags under an electronic microscope to obtain the PUF pattern, which is sent to the AI-driven software for validation. A new anti-counterfeiting technique uses two dimensional (2D)-material tags along with artificial intelligence (AI)-driven authentication software, and promises to deliver faster, more accurate […]

  • Combining the power of Generative & Predictive AI

    Featured Article: Author: Shuvajit Basu GenAI has taken the world by storm. I certainly don’t have to outline the numerous possibilities it brings to bear. Both GenAI and Predictive AI have their share of strengths andbopportunities. However, if we can combine the power of these Generative models with Predictive AI/ML models, we might be able […]

  • Transforming Customer Experience in Contact Centers using AI

    Author: Sudha Bhat, AVP – Customer Analytics, Genpact Modern customers are conscious buyers and do not settle for less. The pandemic has further emphasized the need to provide an exceptional customer experience. Customer support is one of the critical touchpoints to drive experience. It is even more relevant in today’s super competitive digital era, where […]