India's largest platform and marketplace for GCCs & AI

Sign in

India's largest platform and marketplace for GCCs & AI
Become a Thought Leader
Become a 3AI Member

Sign in

3AI Digital Library

< Go Back

Cyber Security Solution through Performance Management Analytics

3AI October 26, 2020

A Leading Retail organization

Problem Statement

Clients wants to evaluate cybersecurity capabilities performance consistently & communicate performance  levels in meaningful terms and Identify & monitor sustainable improvements/ growth opportunities

Solution Approach

 

  • Cybersecurity capability investments based on performance 
  • Enhanced cyber security capability performance


Business Impact

  • Leveraging cross departmental advantage in building an efficient cybersecurity capability

  • Improve efficiency in the way reports are made

  • Drive improvement action on prioritized PIs to scale up existing levels

Critical Success Factors

  • Improve way in which reports are sent
  • Create visual stories on existing KPI’s

    3AI Trending Articles

  • AI propels progress for the differently abled

    AI or Artificial Intelligence is a Data Science Function that trains the computers to learn through experiences and perform tasks at cognitive levels adjusting to certain inputs. Artificial Intelligence is a field of Data Science and over the years it has emerged as a significant function across all businesses. AI or Artificial Intelligence is a […]

  • Evolution of Biometric Recognition Systems with AI

    Featured Article: Author: Kiranjit Pattnaik, MiQ What are biometric recognition systems Biometric recognition systems are computer-based systems that use an individual’s physical characteristics, such as their fingerprint, voice, face or any other part of the body, to authenticate their identity and grant access to secure areas, systems, or services. They are used increasingly as an […]

  • Future Proofing GCCs

    For a while now, India has been driving back-office functions for some of the large enterprises across the world. However, over the past few years, it has taken giant strides towards becoming the innovation hub of the world, by adding strategic value to multi-billion-dollar businesses from around the world, through Global Capability Centres (GCCs) based […]

  • Improving Customer Experience – AI/ML Driven Issue Resolution

    Author: Ashish Vashishta, VP – Technology, eClerx Customers across industries typically face issues with their purchased products/services. A troubleshooting system which can use latest AIML technologies to resolve these issues faster and more effectively can lead to a much better customer experience. As an example, a customer may have purchased a bundled product offering – […]