Best in class customer experience with the help of AI Driven Operational excellence & intelligent process automation. How can one move from reactive customer services to proactive? Customer service for Sales, voice and non-voice processes. Evolution of chatbots, voice bots and end to end process automation.
Singapore-based fintech startup Volopay has raised $2.1 million in seed funding to provide businesses and startups in the Asia Pacific region a powerful control center for all their financial needs. Singapore-based fintech startup Volopay has raised $2.1 million in seed funding. The company said it wants to use the funding to provide businesses and startups […]
DPIIT said that preference would be given to startups offering solutions in sectors including social impact, waste management, water management, financial inclusion, education, agriculture, food processing, biotechnology, healthcare, energy, mobility, defence, space, railways, oil and gas, textiles, etc. The government has approved the Rs 945-crore Startup India Seed Fund Scheme (SISFS) for the period […]
Featured Article: Author: Prakash Narayanan, Head of RPA & Intelligent Automation, Cyient Every business is a collection of core processes. Processes are the foundational infrastructure and form the basic element of business operations. In 1911, Frederick Winslow Taylor became the first person to study and optimize workplace productivity. His monograph ‘The Principles of Scientific Management’ […]
Featured Article Author: Vidhya Veeraraghavan, Standard Chartered In the Claims-2030 series of articles, Mckinsey emphasizes that by 2030, every touchpoint in the claims journey, starting even before an incident occurs, will be supported by a mix of technology and human touch that seamlessly interacts to expedite the process and deliver a better experience across the […]
