3AI Trending Articles
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Featured Article: Author: Abhishek Tandon, LTIMindtree As mentioned in chapter 1, AI projects generally suffer from abandonment because they are left at the point of execution and not thought through from a consumption perspective. One of the key reasons for that is lack of understanding of the “bigger picture” that ends up causing a lot […]
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Featured Article: Author: Anurag Upadhyay, Accenture Introduction: In today’s dynamic business landscape, organizations face an ever-increasing demand for efficiency, innovation, and competitiveness. To meet these challenges head-on, businesses are turning to cutting-edge technologies that can revolutionize how they understand, optimize, and manage their operations. Among these transformative technologies, the fusion of Computer Vision, Natural Language […]
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Predictive analytics has been used in retail for decades, but it’s within the last few years that advances in technology — namely artificial intelligence — have supercharged the speed, scale and cost at which it is used. This AI-powered retail personalization revolution helps retailers transition into a world where consumers are always connected, more mobile, more social, and have more choices about […]
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Author: Sudha Bhat, AVP – Customer Analytics, Genpact Modern customers are conscious buyers and do not settle for less. The pandemic has further emphasized the need to provide an exceptional customer experience. Customer support is one of the critical touchpoints to drive experience. It is even more relevant in today’s super competitive digital era, where […]