India's largest platform and marketplace for AI & Analytics leaders & professionals

Sign in

India's largest platform and marketplace for AI & Analytics leaders & professionals
Become a Thought Leader
Become a 3AI Member

Sign in

3AI Digital Library

< Go Back

Infrastructure Failure Prediction

3AI September 6, 2020

A leading global manufacturing company

Problem Statement

Build a analytics capability around its IT infrastructure support center:

  • To predict potential outages causing business impact
  • To integrate all the data pieces into an environment to generate insights
  • Unstructured legacy data available, but no periodic analytical trends or analytical insights

Analytics Led Approach

  • Provided segment alerts based on the business impact perspective, to identify most critical ones
  • Developed outage prediction models based on historical data collected in the system
  • Reporting hub generating periodic and specific reports as requested giving insights

Business Impact

  • One single hub giving all business insights helping in better performance and management
    • Faster resolution and decision support for the participating teams
  • Proactive knowledge of outage enabled better planning which in turn reduced business impact due to those outages

Critical Success Factors

  • Intelligent alert system based on business impact and assigning priority levels to the critical alerts
  • Outage tracking and failure prediction mechanism based on IT support center’s ticket data
  • Periodic on demand reports generated by the mechanism

    3AI Trending Articles

  • Mirae Asset Launches $35 Mn Early Stage Fund For India

    The Mirae Asset Venture Opportunities Fund will have an average ticket size of $2 Mn – $4 Mn The early stage fund will back up the Mirae Asset-Naver Asia Growth Fund, which was launched in 2018 Besides its new early stage fund, Mirae Asset has invested in Ola, Bigbasket, Zomato, Shadowfax and other Indian startups […]

  • Decoding the genesis of Hyperautomation and how the infusion of AI and Generative AI is taking it to the next level

    Featured Article: Author: Anjum Javed, Reveal HealthTech INTRODUCTION Hyperautomation, as the name suggests is an approach to turbo charge and scale the automation in an enterprise by recognizing business processes and creating an orchestration layer atop the existing IT infrastructure to co-ordinate the workflows for increasing levels of automation. It is about envisioning an enterprise […]

  • Cybersecurity Challenges: Fourth Greatest Danger to Global Economy

    The 2021 World Economic Forum (WEF) Global Risk Report, used for over a decade by organizations around the world as a risk assessment tool, has named “cybersecurity challenges” as the fourth most pressing danger to the global economy. The ranking is determined by responses to a survey conducted among various stakeholders and organizations affiliated with […]

  • Sebi is setting up a Cybersecurity Fusion Centre

    Establishing a cybersecurity fusion centre or a cyber lab is part of Sebi’s three-tier structure for monitoring cybersecurity-related events in the securities markets. . NEW DELHI: Markets regulator Sebi is in the process of setting up a cybersecurity fusion centre, a move aimed at detecting cyber threats faster and resolve such incidents efficiently and effectively. […]