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Trending 3AI Articles
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Improving Customer Experience – AI/ML Driven Issue Resolution
Author: Ashish Vashishta, VP – Technology, eClerx Customers across industries typically face issues with their purchased products/services. A troubleshooting system which can use latest AIML technologies to resolve these issues faster and more effectively can lead to a much better customer experience. As an example, a customer may have purchased a bundled product offering – […]
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Carlyle is the frontrunner to acquire Mphasis from Blackstone
Carlyle Group is negotiating with at least half a dozen banks and a pension fund to buy out Blackstone’s stake in Mphasis. Binding offers due today. Mumbai: Private equity firm Carlyle Group has emerged as a probable frontrunner to acquire Mphasis Ltd. from Blackstone Group, in what could be the largest buyout in the Indian IT space, according to people familiar […]
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Unlocking HR Potential: The Transformative Benefits of Generative AI in Human Resources
Featured Article: Author: Vipin Verma, Orange Business Services Introduction to Generative AI in Human Resources Human Resources (HR) is a critical function in any organization, responsible for managing and developing the most valuable asset: the workforce. With the advancements in technology, particularly in the field of Artificial Intelligence (AI), HR has the opportunity to unlock […]
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PoS Terminals Open Consumers to Fraud
Point-of-sale terminal vendors Verifone and Ingenico have issued mitigations after researchers found the devices use default passwords. Point-of-sale terminal vendors Verifone and Ingenico have issued mitigations after researchers found the devices use default passwords. Researchers are detailing widespread security issues in point-of-sale (PoS) terminals – specifically, three terminal device families manufactured by vendors Verifone and […]