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Trending 3AI Articles
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Improving Customer Experience – AI/ML Driven Issue Resolution
Author: Ashish Vashishta, VP – Technology, eClerx Customers across industries typically face issues with their purchased products/services. A troubleshooting system which can use latest AIML technologies to resolve these issues faster and more effectively can lead to a much better customer experience. As an example, a customer may have purchased a bundled product offering – […]
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Mitigating Bias in AI Systems
Featured Article: Author: Kritika Saraswat & Sreedhar Sambamoorthi, AB InBev Twenty Years ago, science fiction stories were ripe with futuristic scenarios with cars driving themselves, computer writing stories and human-like holograms responding to any and every query that we had. These scenarios were considered a figment of good writer’s imagination and books and movies on […]
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Towards a Responsible Future – Decoding the Importance of Ethics in AI
Featured Article by Anusha Thakur The conjunction of the obtainability of vast amounts of stretch, speed, and big data for the development of machine learning algorithms and cloud computing platforms has led to a varied range of innovations in Artificial Intelligence (AI). In an era defined by state-of-the-art technologies, the role of AI systems, and […]
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Driving AI Adoption: An 8-Step Blueprint for Your Team’s Success
Featured Article: Author: Ganes Kesari, Innovation Titan A Telecom major was grappling with high customer attrition. The firm was one of the largest Telecom companies in the world and a market leader in Asia. The marketing team’s heuristics-driven approach to customer retention was dated and ineffective. Reviewing the business performance in a weekly huddle, the […]