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Trending 3AI Articles
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Unleashing the CX Potential: GenAI Revolution
Featured Article Author: Sudha Bhat In today’s competitive landscape, the demand for outstanding customer experience (CX) has surged, particularly with the advent of Generative AI (GenAI). This new era transcends traditional personalized interactions, paving the way for hyper-customized, real-time experiences that are fundamentally driven by AI technology. Recent studies suggest that 80% of businesses that […]
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Online learning will pave the way for a digital future
Online learning has emerged as a critical tool that promises the potential to prepare business and professionals for a digital future. While skilling has become a hot trend in the current job climate, professionals should know that simply having basic digital skills won’t cut it because disruptive digital skills are now a necessity, not a […]
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Revenue Growth Management in the New E-Commerce-led Phygital World
Author: Imran Saeed, Vice President and Global Head CPG, Course5 Intelligence (LinkedIn – linkedin.com/in/imran-saeed-608a3b1) ‘Phygital’ is a portmanteau of ‘physical’ and ‘digital’ and symbolizes the seamless relationship between the two channels. It takes the best elements from both and merges them to create an entirely new customer retail experience. Though this does bring in a […]
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How Analytics is revolutionizing B2B Supply chain around the world
Featured Article: Author: Saswata Kar, Senior Director and Global Head of Data, Analytics & Data Sciences, Philips GBS This article is about how AI and analytics is really transforming supply chain processes in B2B space. I will be explaining here one use case of Order management analytics, where and how exactly it gets used and […]