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Trending 3AI Articles
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Algorithms to take Digital Businesses to Next Level
Digital transformation is vital for business growth, but working out what to do and how to do it remains difficult for IT and business leaders. At its heart, the digital revolution is about consumer behavior and business opportunity, not technology. The major changes in how consumers use technology, and to where technology is applied, represent […]
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Application of Reinforcement Learning in Supply Chain
Author: Anindya Bera, Senior Manager – Anaytics, Genpact A supply chain is a complex network of individuals and agents who exchange materials or information in a business ecosystem. The items which are used on day-to-day basis are created by a global collaboration between suppliers, manufacturers, and logistics carriers. What makes this complex? It is the […]
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Ways Digital Transformation is Changing Customer Experience
Featured Article Author: Sidhartha Shishoo, SG Analytics In today’s hyper-connected world, digital transformation has become more than just a buzzword—it’s a strategic imperative for businesses across sectors. As companies strive to meet evolving customer expectations, they’re leveraging technology, analytics, and AI to reshape the customer experience landscape. Let’s explore how this digital revolution is unfolding […]
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Future Proofing GCCs
For a while now, India has been driving back-office functions for some of the large enterprises across the world. However, over the past few years, it has taken giant strides towards becoming the innovation hub of the world, by adding strategic value to multi-billion-dollar businesses from around the world, through Global Capability Centres (GCCs) based […]