Featured Article: Author: Ganes Kesari, Innovation Titan A Telecom major was grappling with high customer attrition. The firm was one of the largest Telecom companies in the world and a market leader in Asia. The marketing team’s heuristics-driven approach to customer retention was dated and ineffective. Reviewing the business performance in a weekly huddle, the […]
Two British hospitals are using a distributed ledger to track the cold storage of sensitive COVID-19 vaccines The mass campaign to inoculate millions against COVID-19 was always going to be a monumental challenge. The fact that some vaccines are rendered useless if not kept at ultralow temperatures only complicates matters. The U.K.’s National Health Service, […]
Featured Article: Author: Princy Gupta, Data Analytics Leader, Honeywell Artificial Intelligence (AI) is revolutionizing the global economy, providing unprecedented opportunities for businesses and governments to thrive in the age of data. According to McKinsey’s latest report, AI is projected to contribute $13 trillion to the global economy by 2030, a figure equivalent to the output […]
Featured Article: Author: Abhishek Tandon, Director, Customer Success for Fosfor, LTIMindtree Chapter 1: The chasm between AI outcomes and business value The message is loud and clear. AI projects are not seeing the level of adoption and ROI that was expected of them over the last decade. But there is no doubt that AI Rules. […]