India's largest platform and marketplace for GCCs, AI & Analytics leaders & professionals

Sign in

⁠India’s largest platform & marketplace for AI & GCC leaders & professionals
Become a Thought Leader
Become a 3AI Member

Sign in

Insights & Intelligence with AI

Reset Customer Experience with AI: The Art of Possible

Enterprises of all stripes have started to invest heavily in AI to help them understand their customers more deeply and to gain the advantages of superior customer experience (CX). Yet as leaders strive to form a more complete picture of customer preferences and behaviours, they continue to rely on ageing survey-based measurement systems that for decades have formed the backbone of CX efforts.

Reimagine Human & Enterprise Decision Making in the AI era

In the age of VUCA world & Industry 4.0 revolution, AI continues to dominate the business landscape. Whilst the naysayers have advocated the doomsday for humanity by predicting the advent of singularity, AI for good & all have several applications to usher a new change in how we make decisions at enterprise and personal fronts.

Trending 3AI Articles

  • Data Science/Machine Learning and Software Quality

    Featured Article: Author: Biju Kalleppilli, Director-Performance Engineering, SAP Labs India Endless possibilities of data science applications in Software quality are probably an underrated one. At various stages of product testing life cycle, huge amount of data is generated and remain unexplored., primarily because the top management often become happy by looking at the quality metrics […]

  • Navigating Data Security Risks in Generative AI: Emerging Challenges and Innovative Solutions

    Featured Article Author: Raghavaiah Avula, Palo Alto Networks IntroductionAs we stand at the cusp of a generative AI revolution, the promise of unprecedented innovation is accompanied by significant data security challenges. This article explores the cutting-edge risks emerging in the generative AI landscape and presents novel solutions that organizations must consider to safeguard their AI […]

  • AI will drive next wave of Digital Transformation: A perspective

    In the past months, most of you may have run into a situation where you open the GPS app on your smartphone and it ‘knows’ where you would like to go because it fits a certain repetitive pattern of behaviour or the photo app organizing your pictures based on who are the most important people […]

  • The Role of Emotional Intelligence in an AI-Driven World: A Crucial Human Skill for Symbiotic Relationships

    Featured Article: Author: Anees Merchant, EVP, Global Growth and Client Success, Course5 Intelligence The relentless progress of artificial intelligence (AI) is indisputable, and it is rapidly transforming many sectors worldwide, from healthcare and education to commerce and manufacturing. The term “AI-driven world” is no longer futuristic but a present reality. However, amidst this remarkable advancement, […]